Posted on 19 May 2012.

Jon Yongfook (Founder of Tinytrunk)
Yongfook is a serial web entrepreneur. He was previously a Director of Glamour Sales, a high-end commerce flash site with operations in Japan and China, which was funded up to Series-C. He was a consultant for Dentsu, Avenue A and Razorfish, and sold his first Internet company, Nibbledish, a food recipe social network. His last position held was Director of International Product at Cookpad, Japan’s largest recipe site. Jon has more than a decade of of experience in development and marketing for consumer internet, e-commerce and mobile, with professional experiences in London, Tokyo and Singapore.
Yongfook is currently working on his new startup, Tinytrunk, an online shopping neighborhood of Southeast Asia’s best independent retailers, fashion labels and merchants.
With a flamboyant personality and a hint of fashionista in him, Jon is not your typical startup guy. He is part of a panel discussion, “Process for Success: A Discussion with 5 Regional Startup Incubators” at Echelon 2012 this June.
Tell us more about TinyTrunk and how you got started on the product.
Tinytrunk started in February 2012 as a simple peer-to-peer marketplace where you could sign up, post an item to sell and easily accept payment via PayPal. I built it because I just wanted a simple way to “hook up a photo with a paypal button”.
Quickly though, I received demand from other types of sellers such as retailers and fashion labels who wanted to use the platform but in a more organized manner and had ideas for features they wanted.
The direction I’m steering Tinytrunk in now is a shopping destination for the best of Southeast Asia’s independent retailers, designers and merchants – a place for them to easily set up a shop and be surrounded by their peers. Kind of the “Anti-Gmarket”, which focuses on generic, low-price goods and I find hard to navigate and generally unpleasant to use.

Jon Yongfook (Founder of Tinytrunk)
You were previously with Glamour Sales in Japan, what was your main role there and key takeaways that is helping you with TinyTrunk now?
Glamour Sales is the No.2 online destination in Japan for luxury retail (I lived in Japan for 10 years before deciding to move to Singapore). I joined as Web Director back in 2009 very early on in the company’s life and assumed responsibility for basically all the online activities, both development and marketing related.
We went from 0 users to around half a million by the time I had left and were doing $XX million in revenue annually. The company is still going strong and I’m still an advisor. My key takeaways from my two years there were that e-commerce is not really about fancy technology stuff at all. It’s about customer acquisition, marketing to those customers, and fulfilling your promise to those customers. Ideally, I want to make those three things easier for all my tenants on Tinytrunk.
What is your opinion on the tech startup environment in Singapore and how can it be better?
I’ve only been here a year, but one thing I’ll say is that I’m very impressed with how many people I met who *want* to do a startup. I think that’s a good start for any growing startup scene. It’s very different to living in Japan where you rarely meet young people who have ideas that they want to build into a company.
I would like to see more startups thinking regionally though. The Southeast Asian market is around 600 million. It’s fragmented as hell but it’s closer to home and it’s underserved by Silicon Valley startups. Any local startup that can crack Southeast Asia or parts of it will reap significant rewards. I still think there’s tons of opportunities to be explored in B2B2C in Southeast Asia, Groupon and Airbnb-style businesses were just the beginning.

Jon Yongfook (Founder of Tinytrunk)
As both a programmer and a designer, what do you think are some of the key elements that make or break a startup?
I’m a hybrid marketing hacker and product hacker (Ruby on Rails). One thing I’ll say – don’t forget about sales. You need good inbound marketing sure. You need great design and beautifully-written, maintainable code, sure. But don’t forget that you also need someone whose sole job it is to go round town knocking on doors, getting people to sign on the dotted line.
I’ve worked with people who are very good at that and I feel they are a key player in moving the businesses beyond the early product development phase.

Jon Yongfook (Founder of TinyTrunks) is one of the awesome speakers at Echelon 2012. This tech conference is a two-day, double-track event on 11 and 12 June 2012 with over 1,100 delegates, a demo pit of up to 50 regional startups per day and various workshops. Get your tickets now!